Yep, we’re done. After a couple of weeks of nagging WP problems that were basically unaddressed by our previous host’s support team that culminated in my Gallery being completely blown up and Think Weasel! being down in the middle of the day, we decided to move to inmotionhosting.com yesterday.
They get 5 star ratings all over the intertubes – especially for customer service. I can confirm that from the HOUR that they spent w/ me yesterday going over the various solutions and answering my myriad questions. For the same money I’m spending at ITX ($50/mo), I can have a VPS (virtual private server) that guarantees my resource allocations (RAM, disk space, processor) and keeps me away from other users on the server. For comparison, there could be 100 users on a shared server with “business class” hosting, but there will only be 10 users on a shared VPS server because all the resources are guaranteed. What all this means is no more slow site loads, no more database slowdowns and no more bullshit email issues, either.
The chat for InMotion was answered within SECONDS – a shock when I’m used to 5 min waits and/or no answer at all. [It may be better now with our previous host, this is just what happened AT THIS TIME, right before we left. Please call or chat them yourself if you are considering hosting with them. I’m just one user. They have thousands who are happy.]
I’ve been with my previous host for over a decade. I was with them when it was just Adam and Paul answering the phones. Over the years their growth strained their support to the limit and consequently it became less effective.
The upshot is that my Gallery is busted, so don’t bother trying to see any pix and this site will be down for a bit when I move it to the new server. So don’t freak out when you get a 404 or whatnot this weekend.
Everything should be up and running by Tuesday at the latest.