Support Techs

WTF is the deal with the support GUYS in Atlanta? [There are no other girls as far as I know, so I feel that I can make the gender distinction here with good reason.] Why are they such incredible fuckwits?

Yesterday I went to fix a Mac for a new client and I find her Mac stuffed full of applications that she didn’t buy. I asked her if she understood that her Mac was filled with illegal bootleg software and she kinda did, but being a total user, she didn’t fully understand what the previous guy had done. She had about $3000 of “free” software that the tech loaded up, even leaving his serial number generator on her machine!! She didn’t understand that now, if anything happens to her harddrive, she can’t reinstall ANY of her software since she doesn’t own a single install disc. What she does own is so old that she couldn’t run it. She’s screwed, basically. He told her that they were “his” applications, so it was OK for him to give them to her.

BULLSHIT. That software was SO not his. He pilfered it from some client and uses a serial number search engine to find serials for it!! What a fucking LIAR!! And even if it WAS his, that still does not mean he can give it to everyone on the planet!!

You know, I have plenty of bootleg crap, but I don’t go around installing it on my clients computers! Is there NO ethics at all with the techs in this town?? I see this, literally, every time I work behind another tech. EVERY time. Is this just an Atlanta thing or are all freelance tech support guys like this?

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iTunes playlist

Here are the first 10 songs that iTunes played when we put the whole catalog on Shuffle:
1. Blue Oyster Cult – Burning for You
2. Simply Red – Stars
3. Dead Can Dance – Yolunga (live)
4. No Doubt – Don’t Speak
5. Steely Dan – Babylon Sisters
6. Papa Vegas – On Your Own
7. Dire Straits – Skate Away
8. Creed – My Sacrifice
9. Peaches and Herb – Shake Your Groove Thing
10. Peter Gabriel – Mercy Street

Does that kick ass or what??

In other news, my LJ account will probably die due their incredible ineptitude at fixing problems. All they can say is “your isp is blocking our emails”. Right, that’s why I get LJ email every goddam day. Fuckwits.

So, I hope all those LJ ppl will get off their lazy asses and come over here for the blog. I’m done fucking with LJ.

G4 goodness!

Ok, for all of you Mac haters, just move on, cuz you’ll not be interested in this post! I just have to give some blog lovin’ to my spiffy new G4!

It’s not a very fast system by today’s standards (450Mhz) but lemme tell ya, moving from a beige G3 433 to this system is a big speed jump. The bus is faster, the ethernet is 100bT, the USB is native and OSX Panther is SWEET! All the networking and file transfer functions are noticeably faster.

In addition to the groovy hardware improvements, the new OSX is faboo. Just when I think that Macintosh couldn’t possibly get any more powerful AND easy to use, they bring out something better. It’s astounding. Really. I transferred all my user crap (prefs, mail, addy book, favourites, etc) to this new system en masse, plopped them into the system and it never bobbled. Nick about had a heart attack when I told him what I’d done!! [DISCLAIMER: You are not supposed to bring in old system prefs from a different set of hardware as well as a different version of the OS with OSX. Do NOT do that! I can afford to run rampant since I am a tech and I can recover from stupid shit like that. Do NOT email me if you drag all yer old shit into a new system and it blows up, ok??]

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New G4 goodness!

Well, the G4 arrived yesterday here at the house rather than where Nick told them to send it (NuVision), but luckily I was here to sign for it! It’s in good shape, but it’s not the 500Mhz we ordered, it’s a 450. I’ve got to get on the phone now and call them about that. ::sigh:: I don’t think this company, Second Wind PCs has a clue about Apple hardware [they don’t have a site anymore, either. -ed]. So, I’m off to wrangle them and then to start setting up the new G4!

Yay!

Update @ noon: the Second Wind ppl have no idea about Apple hardware, so they are currently trying to figure out what sort of credit to issue us. They didn’t even know that the Mac had more than 500Mb RAM in it AND a SCSI card installed – facts that I didn’t point out, either. Heh.

Happy and frisky!

This lovely warm springy weather makes me get spring fever! My friend Sonya called me all in a frenzy last night, wanting to get rid of all her furniture and move to a new home! Now that’s some serious spring fever!

Me, I just want to start gardening and have cookouts every weekend! And I have to dig out the screens for the windows so I can open up the house. I think the first thing we’ll have to do is work on the old 50s style windows to get them unstuck and halfway functioning. A few of them are painted shut and many of them won’t close unless you push from the outside, which is a problem on the East side of the house, which is elevated. The to-do list is always long when you’re a homeowner!

Nick is on a nut to get married, so when he was making all these plans to go to Vegas and do the deed, I pointed out that he’d better get Rick and June onboard if he wanted funding. I know my parents and I figured they’d be all for it unless they had to pay for something. Well, lo and behold, Nick called them tonite and they want nothing to do with the big plans to marry in Vegas. I’m not the least bit surprised, but I feel bad for Nick to get shot down like that. My parents are all talk NO ACTION. They’ve always been this way with me. So my Dad is chatting up Nick and telling him how honored he would be to have Nick for a son-in-law, then flatly refusing to go to Vegas to “give me away” – whatever that means. My parents are basically good people, but extremely tactless (in case you wondered where I got that trait). Nick put on a good face and said “I’m not done yet!” and I believe him, but I still feel bad that my parents are such wankers. ::sigh:: The only reason I would get married is because there is real estate involved now. Oh, and let’s not forget my 20% discount on insurance!! Heh, my insurance agent Chuck is more excited about my getting married than I am. But anyway, I love Nick and I’d marry him anytime. He’s a good boy and we’re a good pair. But all the hassle – eh, who needs it?

Bernie ran off Sat night and didn’t return until Monday morning. It freaked us out pretty badly. We went to our friend Beth’s Oscar party on Sunday and got snockered – damn it was a fun party! We got home and Bernie still wasn’t here, so we proceeded to get all teary eyed about it before we passed out. You know how you get drunk and all emotional… The varmint came back Monday morning with some injuries from the Evil Black Kitty, namely a big old bite on her tail that had swelled up so much that she couldn’t even raise it. Poor girl! So, now all the varmints are grounded for a week. I think we’re gonna have to get a privacy fence installed. Old Black Kitty better not show his face around here anytime soon. If either Nick or I get ahold of him, he’s gonna be a dead kitty. Little fucker.

So, the housewarming is still slated for March 27th. Whether we get married on April 1st or not, the party is on the 27th. As for housewarming gifts, Lowe’s cards, Home Depot cards, Target cards, booze for the liquor cabinet or just showing up for the party would be fine! We hope to have a good crowd and please do NOT feel like you have to bring a gift! Just bring yourself and what you want to drink. We’ll take care of the rest!

Ok, I’m off to run some Mac updates on this G3. I have a new G4 on the way to me now, so hopefully I’ll be on that by next week!! Wheeeeeeeee!