Everyone knows I am notoriously impatient and intolerant of companies with shitty customer service. It’s called No Service for a reason.
These days, it’s considered “Karen” behaviour to ever demand better service, EVER, but I think demanding service has gotten a bad rap because of the Karens who just want SPECIAL service. There’s a difference between demanding to be treated as SPECIAL and demanding decent service in general.
I demand decent SERVICE. If I’m paying a company – any company – for a service, then I expect to be given decent service. It’s that simple. I deal with companies for a living. I’m an admin assistant aka office manager and I get to deal with vendors for everything from linens to internet service. I won’t tolerate bullshit – especially from a sales weasel – and I expect to get the best deal possible. YES, I want a detailed bill. NO I won’t accept your “bundle” just because. Lookin’ at YOU Combastard.
I run my house the same way. This is how I get 200mbs internet for $50/mo. I negotiate. I demand. And I usually get what I’m after because I’m persistent. Persistence is the key when dealing with vendors, especially large corporations.
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